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Returns Policy

RETURN POLICY

 

Last updated August 1, 2020

 

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. Delivery costs for any returns will not be recovered by Bit Straps unless specified.

 

RETURN PROCESS

 

To return an item, place the item securely in its original packaging, and mail your return to the following address:

Bit Straps

6 Grosvenor Court

Prescot

L34 6NF

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least two (2) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

 

EXCEPTIONS    

 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

        

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at: 

bitstraps.help@gmail.com 

(Buy any 2 straps for 20% off and 3 for 30% off)